Shipping

Covid 19 Shipping Update

Due to the ongoing pandemic, there may be additional delays for delivery depending on where you are located. All orders will be posted via Hong Kong Post Office and will switch to your local postal service in your country. e.g. Singapore Post or USPS. This method offers the most affordable rates.

Shipping Rates

For the most up to date rates, please process through to checkout where shipping will be calculated based on the delivery address.

Order Preparation

Please allow up to 3 business days for your order to be packed and shipped. Orders are not shipped on weekend or HK public holidays.

Tracking Your Order 

Once your order has been packed and dispatched, we will send you a confirmation email containing a tracking link. You may choose to receive updates via SMS and/or email. Please note that tracking information can take up to 24 hours to update. 

International Customs Taxes & Duties

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. These charges are always the recipient's responsibility. International shipping, duty and taxes are non-refundable in the event of a refund/replacement. 

Got more questions? Our team are happy to help, drop us an email at hello@sumteaco.com